Present your original prescription/ medication list at the pharmacy to collect your medications.
SGH Block 4 Level 1 Pharmacy
Mondays to Fridays: 8:30am – 6:30pm
except Wednesdays: 9.00am - 6.30pm
Saturdays: 8:30am – 12:30pm
Sundays & Public Holidays: Closed*
Bowyer Block Pharmacy
Mondays to Fridays: 8:30am – 6:00pm
except Wednesdays: 9.00am - 6.00pm
Saturdays, Sundays & Public Holidays: Closed*
SingHealth Tower Level 3 Pharmacy
Mondays to Fridays: 8:30am – 6:00pm
except Wednesdays: 9.00am - 6.00pm
Saturdays, Sundays & Public Holidays: Closed*
*We are closed at 1pm on eve of New Year, Chinese New Year and Christmas.
What to Bring for Your Visit
Please bring the following documents on your visit to the Pharmacy:
- Original valid prescription/medication list prescribed by a Doctor from SGH within 12 months from the date of issue.
- NRIC or Passport and Employment Pass/Work Permit or P,Q,R pass (if you are a foreigner)
- Medical benefit cards (e.g. Civil Service card, insurance cards, letter of guarantee), financial assistance memo (e.g. Public assistance cards, Medifund memo) or signed Medisave form
On Your Arrival
- Please proceed to the registration counters to submit your prescription and collect a queue ticket.
Registration
- At the registration counter, please provide our staff with the following information:
- What medications and their respective quantity/duration would you like to collect
- Any newly prescribed medications on the prescription
- Mode of payment (e.g. Medisave
[Click here to find out more about using Medisave for Outpatient Consultations] , financial assistance, cash/credit card) – please provide the relevant documents for verification
To help us serve you more efficiently, please provide the above information clearly to our staff.
We will otherwise require additional time to process changes made at the point of collection.
Upon registration, you will be issued a queue ticket. Please take a seat while you wait for your number to be flashed on the queue system monitor at the waiting area, to come forward for collection. Please note that queue numbers may not be called in sequence. If you have missed your number, proceed to the missed queue counters to collect your medications.
Collection
When your queue number is called, please proceed to the counter and produce your NRIC or appointment card for verification.
Payment
After collecting your medications, please proceed to the cashier counter to make payment. We accept cash, credit cards or NETS. Please check the receipts and report any inaccuracies to the counter staff immediately. If you are making payment via Medisave, kindly proceed to Outpatient Medisave Services.
